2. Make IT personnel to file all requests to IT division and problem help tickets. If doable, use net based ticketing system, and make sure all the requests are channeled via a single window of service. Don?t have all your personnel to answer user calls; it’s waste of time and unproductive.
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As soon as you can identify the low priority activities delegate as many as potential to assist workers providing training where required. If mandatory make use of an extra member of employees to take tasks – the cost might be more than offset by your improved productiveness. There could also be a lot of low precedence actions you’re tempted to maintain. Except it is completely unavoidable do not be tempted and do not get entangled in non productive activities or your productiveness will fall.
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